Frequently Asked Questions

Tea Lab brings together premium botanicals and carefully developed blends designed to make everyday wellness simple, enjoyable and intentional — Wellness in Every Sip.

Our wellness blends are crafted with botanical ingredients such as herbs, flowers, seeds, spices and tea leaves, depending on the blend.

Tea Lab blends are made with selected botanicals and tea leaves. Please refer to each product label for its specific ingredients and product information.

Tea Lab is designed around everyday wellness rituals. Follow the recommended serving and brewing guidance provided for your specific blend.

Yes, Tea Lab is designed to be part of an everyday wellness routine. Choose your blend according to your personal preferences and follow its recommended serving guidance.

Several of our wellness blends are naturally caffeine-free. Always check the individual product label, as some blends contain naturally occurring caffeine from tea leaves.

GLOW+, PURE+ and CLASSIC+ contain naturally occurring caffeine.

Tea Lab's collection is designed around different everyday rituals including women's wellness, digestive wellness, relaxation, beauty wellness and premium everyday tea.

No. While some blends are specifically designed around women's wellness, Tea Lab also offers everyday, digestive, relaxation, green tea and premium black tea options.

The complete ingredient information is provided on each individual product label and product page.

Tea Lab is crafted around selected botanicals and tea leaves, with each blend developed around its specific wellness and taste profile.

Please refer to the individual product label for the complete ingredient information of each blend.

Our collection includes both herbal blends and premium loose-leaf tea products, depending on the blend.

Tea Lab products are packaged to preserve their quality. Store your tea correctly in a cool, dry place away from direct sunlight and moisture.

Store your tea in a cool, dry place away from direct sunlight and moisture and keep the packaging properly closed to preserve freshness.

For the best quality, follow the best-before information printed on the individual product packaging.

Our labelled caffeine-free herbal blends include LACTA+, BALANCE+, DETOX+, CALM+, GLUCO+ and CARDIO+.

Yes. PURE+ is a green tea blend and contains naturally occurring caffeine.

Yes. CLASSIC+ contains naturally occurring caffeine from black tea.

Yes. GLOW+ contains green tea and therefore contains naturally occurring caffeine.

For blends containing green or black tea, the caffeine is naturally occurring from the tea leaves.

BALANCE+ is a Hormonal Wellness Tea designed to support women's daily wellness.

DETOX+ is a Digestive Wellness Tea designed to support digestive wellness and daily balance.

GLOW+ is a Beauty Wellness Tea rich in natural antioxidants and designed as part of a daily beauty wellness ritual.

CALM+ is a Relax & Sleep Tea designed to support relaxation and bedtime wellness.

PURE+ is a Premium Green Tea made with premium loose-leaf green tea, lemon peel and spearmint. It contains naturally occurring caffeine.

CLASSIC+ is a Premium Black Tea made with CTC and Orthodox black tea, offering a rich aroma and full-bodied flavour. It contains naturally occurring caffeine.

LACTA+ is a Nursing Support Tea designed to support milk supply and postpartum wellness. It is a natural, caffeine-free herbal blend.

Our blends are carefully developed around balanced taste profiles. Each product has its own flavour character, from fresh and minty to floral, citrusy, warm and smooth.

DETOX+ has a fresh mint profile with bright citrus, light sweetness and gentle ginger warmth.

CALM+ has a soft floral profile with gentle mint, warm cinnamon and a smooth, relaxing finish.

BALANCE+ has a fresh mint profile with light floral notes, a warm cinnamon finish and a naturally smooth taste.

GLOW+ has a floral, lightly tart, fresh and smooth flavour with a refreshing premium tea-house character.

PURE+ has a fresh, clean and smooth profile with light citrus and a refreshing green tea finish.

CLASSIC+ has a rich, bold, smooth and malty flavour with a balanced premium chai finish.

LACTA+ has a mild, naturally sweet and smooth herbal taste with light floral notes and no strong bitterness.

BALANCE+ is our Hormonal Wellness Tea supporting women's daily wellness.

DETOX+ is our Digestive Wellness Tea supporting digestive wellness and daily balance.

CALM+ is our Relax & Sleep Tea supporting relaxation and bedtime wellness.

GLOW+ is our Beauty Wellness Tea, rich in natural antioxidants.

LACTA+ is our Nursing Support Tea designed to support milk supply and postpartum wellness.

CLASSIC+ is our Premium Black Tea, created for a rich, full-bodied everyday tea experience and especially suited to milk tea.

PURE+ is our Premium Green Tea, made with premium loose-leaf green tea, lemon peel and spearmint.

CALM+ is specifically designed for an evening and bedtime wellness ritual and is naturally caffeine-free.

The final labelled caffeine-free blends include LACTA+, BALANCE+, DETOX+, CALM+, GLUCO+ and CARDIO+.

GLOW+, PURE+ and CLASSIC+ contain naturally occurring caffeine.

BALANCE+ is our Hormonal Wellness Tea designed to support women’s daily wellness. It can be included as part of a balanced everyday wellness routine.

BALANCE+ is positioned as a Hormonal Wellness Tea that supports women’s daily wellness.

BALANCE+ is designed for women’s daily wellness. If you have PCOS and are taking medication or are under medical supervision, consult your healthcare professional before adding herbal products to your routine.

BALANCE+ is formulated and positioned as a Hormonal Wellness Tea supporting women’s daily wellness.

Tea Lab does not position BALANCE+ as a treatment for menstrual or hormonal conditions. It is designed to support women’s everyday wellness.

BALANCE+ is designed as a daily wellness blend. Follow the recommended serving and brewing guidance for the product.

Yes, BALANCE+ is labelled as a Caffeine Free Herbal Blend.

Our women-focused collection includes LACTA+, BALANCE+ and GLOW+.

BALANCE+ is a Hormonal Wellness Tea designed to support women’s daily wellness.

GLOW+ is a Beauty Wellness Tea and is rich in natural antioxidants. It is designed as part of a daily beauty and wellness ritual.

LACTA+ is a Nursing Support Tea designed to support milk supply and postpartum wellness.

GLOW+ is designed as a daily beauty wellness ritual. Follow the recommended serving guidance for the product.

No. GLOW+ contains green tea and therefore contains naturally occurring caffeine.

GLOW+ is positioned as a Beauty Wellness Tea and is rich in natural antioxidants, making it a natural addition to a daily beauty and wellness routine.

LACTA+ is a Nursing Support Tea designed to support milk supply and postpartum wellness.

Yes. Supporting milk supply is one of the product’s labelled purposes.

Yes. LACTA+ is labelled as a natural, caffeine-free herbal blend.

LACTA+ is specifically designed as a Nursing Support Tea. However, because herbal ingredients can have individual considerations during breastfeeding, consult your healthcare professional before use.

LACTA+ is a nursing support blend rather than a pregnancy tea. If you are pregnant, consult your healthcare professional before using herbal products.

If you are taking medication or are under medical supervision, consult your healthcare professional before using LACTA+.

Tea Lab's wellness collection is designed around everyday wellness rituals. For specific blood-sugar-related concerns, we recommend discussing herbal products with your healthcare professional rather than using tea as a substitute for prescribed care.

Tea Lab does not recommend using tea as a replacement for medical treatment or prescribed blood-sugar management.

If you have diabetes, especially if you take medication to manage blood sugar, consult your healthcare professional before adding herbal blends to your daily routine.

No. Tea Lab is a wellness product and should not replace prescribed medication, medical treatment or professional medical advice.

Tea Lab should be viewed as part of an overall wellness routine rather than a treatment for blood pressure. If you have high or low blood pressure or take blood-pressure medication, consult your healthcare professional before using herbal products.

Our products are designed for wellness support and are not intended to diagnose, treat, cure or prevent disease.

Because herbal ingredients can interact differently with medications, consult your healthcare professional before using a blend alongside blood-pressure medication.

No. Tea Lab should never be used as a replacement for prescribed heart or blood-pressure medication.

Tea Lab is designed to support everyday wellness routines. A healthy approach to weight management also includes balanced nutrition, movement, hydration and sustainable lifestyle habits.

Our blends are wellness teas rather than a replacement for a structured weight-management plan.

Tea Lab focuses on different wellness rituals rather than promising rapid or guaranteed weight loss.

DETOX+ is a Digestive Wellness Tea that supports digestive wellness and everyday gut comfort. It is not positioned as a weight-loss treatment.

DETOX+ is designed to support digestive wellness and everyday gut comfort, making it a natural choice for a digestive wellness ritual.

DETOX+ is positioned as a digestive wellness blend, not as a laxative tea.

DETOX+ is designed around everyday digestive wellness. Follow the recommended serving and brewing guidance.

DETOX+ can be enjoyed after meals or as part of your daytime wellness routine.

DETOX+ Digestive Wellness Tea is specifically designed to support digestive wellness and everyday gut comfort.

Yes. DETOX+ is formulated and labelled as a Digestive Wellness Tea supporting digestive wellness and daily balance.

Yes. DETOX+ is suitable for enjoying after meals as part of your digestive wellness ritual.

DETOX+ supports digestive wellness and everyday gut comfort, making it suitable for a digestive-focused daily ritual.

Yes. DETOX+ is a naturally caffeine-free herbal blend.

CALM+ Relax & Sleep Tea is designed to support relaxation and bedtime wellness.

CALM+ is designed as a Relax & Sleep Tea supporting relaxation and bedtime wellness. It is ideal as part of a calming evening ritual.

CALM+ is best suited to an evening or bedtime wellness ritual.

Yes. CALM+ is labelled as a naturally caffeine-free herbal blend.

CALM+ is designed for an evening wellness ritual. Follow the recommended serving guidance and listen to your individual needs.

CALM+ is designed to support relaxation and bedtime wellness, making it suitable for a calming nighttime ritual.

No. CALM+ is a herbal wellness tea and is not a sleeping medication.

Because herbal ingredients can have different considerations during pregnancy, we recommend consulting your healthcare professional before using any Tea Lab blend.

Some Tea Lab blends are specifically designed around nursing wellness, but individual ingredients may have different considerations. Consult your healthcare professional before use.

If you take medication or are under medical supervision, consult your healthcare professional before adding a Tea Lab blend to your routine.

Tea Lab products are designed for adult wellness routines. For children, consult a healthcare professional before introducing herbal or caffeinated tea.

Tea Lab products are wellness teas and are not intended to diagnose, treat, cure or prevent disease. If you have a medical condition, consult your healthcare professional before use.

Tea Lab products are created to support everyday wellness and are not intended to diagnose, treat, cure or prevent PCOS or any other disease.

Tea Lab is not a treatment for diabetes. If you have diabetes or take medication for blood sugar management, consult your healthcare professional before using herbal products.

Tea Lab does not make a claim to lower blood pressure or treat hypertension. If you have blood-pressure concerns or take medication, consult your healthcare professional.

Tea Lab does not claim to cure hormonal conditions. Our blends are created to support everyday wellness routines.

No. Tea Lab should not replace prescribed medication, medical treatment or professional medical advice.

No. Tea Lab products are wellness teas and herbal blends, not medicines.

Our blends are designed to become part of your everyday wellness ritual. “Support” reflects the role of a wellness product without presenting it as a medical treatment or cure.

No. Tea Lab products are created for everyday wellness and are not intended to diagnose, treat, cure or prevent disease.

Please review the complete ingredient list of the product you are considering. If you have a known allergy or are unsure about an ingredient, consult your healthcare professional before use.

If you are under medical supervision, taking medication, pregnant or breastfeeding, consult your healthcare professional before using herbal products.

Follow the brewing instructions provided for your individual blend, as the recommended quantity, water temperature and steeping time can vary.

For the herbal blends, the recommended serving is generally 2 teaspoons (5–7 g) per 250–300 ml of hot water, followed by covering and steeping for 5–7 minutes.

Use 2 teaspoons (4–5 g) with 250 ml of hot water at 80–85°C, not boiling. Steep for 2–3 minutes and enjoy plain or with lemon.

Use 1–2 teaspoons (3–5 g) with 250 ml water and simmer for 3–5 minutes. Add milk and sugar according to your preference.

Yes. Honey can be added to suitable herbal blends according to your taste.

Some blends can be enjoyed either way. Follow the preparation recommendations for your individual product.

CLASSIC+ is specifically designed to work beautifully as milk tea. Other blends are generally enjoyed as herbal infusions according to their individual brewing guidance.

Covering the cup while steeping helps maintain the aroma and character of the herbal infusion.

Choose the blend that fits your routine, follow its recommended brewing instructions, store it correctly and make your tea ritual something you genuinely enjoy.

Absolutely. Most blends can be enjoyed on their own. Depending on the blend, you can also add honey, lemon, milk or sugar according to the product's recommended preparation and your personal taste.

Yes. All Tea Lab orders are currently available through Cash on Delivery (COD).

Select your preferred Tea Lab products, add them to your cart and complete the checkout process with your delivery details.

Yes. Tea Lab is available for online ordering in Pakistan.

No. Cash on Delivery is our standard payment method. If you would like to pay online through JazzCash or Easypaisa, just tell our team during your order confirmation call and we will share the payment details.

Yes. You can add multiple Tea Lab blends to the same order, subject to product availability.

Yes. Tea Lab can be ordered as a thoughtful wellness gift. Please make sure the recipient's delivery details are entered correctly at checkout.

If you need to make a change, contact Tea Lab as soon as possible. Once an order has entered processing or been dispatched, changes may no longer be possible.

Please contact Tea Lab as soon as possible if you need to cancel an order. Cancellation is subject to the order's processing or dispatch status and the current cancellation policy.

Tea Lab's launch is focused on Pakistan-wide delivery.

Orders are generally delivered within 3–7 business days, depending on your location and courier service.

Yes. Delivery timelines can vary depending on your location, courier coverage and other logistical factors.

Delivery availability and timelines can vary by location and courier coverage.

Once your order is processed and dispatched, the available order or courier tracking information will be shared according to the applicable delivery process.

The courier may attempt delivery again or contact you regarding the delivery. Please ensure that your phone number and delivery address are accurate when placing your order.

If your parcel takes longer than the expected delivery window, contact Tea Lab customer support with your order details so the delivery status can be checked.

Shipping charges may vary depending on the delivery location and the current shipping terms applicable to your order.

Yes. Tea Lab's launch is focused on Pakistan-wide delivery.

Tea Lab products are available through our official online store.

Yes, if your order arrives wrong, damaged, incomplete or defective. Please contact us within 48 hours of receiving your order. For hygiene and food safety reasons, we cannot accept returns on opened or used tea.

If your order arrives wrong or damaged, we will send a replacement at no extra cost, subject to availability. Please contact us within 48 hours of receiving your order. Opened or used tea cannot be exchanged.

Please contact Tea Lab customer support within 48 hours of receiving your order, with your order number and clear photographs of the product and its packaging. We will review your request and arrange a replacement or return.

If your parcel arrives damaged, contact Tea Lab customer support within 48 hours of receiving your order, with your order number and clear photographs/videos of the parcel and product. We will review your request and arrange a replacement or return.

No. For hygiene and food safety reasons, we cannot accept returns or exchanges on opened or used tea. If your order arrives wrong or damaged, please contact us within 48 hours of receiving it.

You can read Tea Lab's full Return & Refund Policy through the Refund Policy link at the bottom of any page on our website. The website policy should always be considered the most current version.

You can contact the Tea Lab team through the contact options provided on our website.

Please provide your order number, name, phone number and a clear description of your query. For damaged or incorrect orders, include clear photographs/videos where applicable.

We're happy to help. Contact the Tea Lab team through our website and we'll assist you with your query.

Visit the individual product page for its ingredients, product description, brewing instructions and other product-specific information.