Terms of service

Last Updated: August 14, 2026

Welcome to Tea Lab. These Terms of Service ("Terms") govern your access to and use of the Tea Lab website, products, and services. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please refrain from using our website or purchasing our products.

Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

Products & Services

Tea Lab offers premium botanical tea blends and wellness products intended to complement a healthy lifestyle.

Our products are not intended to diagnose, treat, cure, or prevent any disease and should not be considered a substitute for professional medical advice.

If you are pregnant, breastfeeding, taking medication, or have a medical condition, please consult your healthcare professional before consuming herbal products.

Product Information

We strive to ensure that all product descriptions, ingredient lists, images, pricing, and other information displayed on our website are accurate and up to date.

Because our products contain natural ingredients, slight variations in colour, aroma, flavour, or appearance may occur and do not constitute a product defect.

Tea Lab reserves the right to update product information, packaging, pricing, and product availability at any time without prior notice.

Orders

All orders are subject to acceptance and availability.

Tea Lab reserves the right to refuse, limit, or cancel any order at its sole discretion, including orders suspected of fraud, unauthorized resale, pricing errors, or misuse of promotional offers.

If an order is cancelled after payment has been received, any applicable refund will be processed in accordance with our Return & Refund Policy.

Pricing & Payments

All prices displayed on our website are listed in Pakistani Rupees (PKR) unless otherwise stated.

Tea Lab offers a variety of secure payment options for your convenience, including Cash on Delivery (COD) and online payment methods where available. Available payment options may vary and will be displayed during checkout.

Orders will be processed in accordance with the selected payment method. Tea Lab reserves the right to verify or decline any order in cases of suspected fraud, unauthorized transactions, or payment-related issues.

Tea Lab reserves the right to update prices, promotions, discounts, and product availability at any time without prior notice.

Shipping & Delivery

Tea Lab currently delivers orders within Pakistan only.

Estimated delivery times are provided for reference only and are not guaranteed.

While we strive to process and dispatch orders promptly, delivery times may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our reasonable control.

For more information, please refer to our Shipping Policy.

Intellectual Property

All content available on this website—including but not limited to text, product names, logos, branding, graphics, packaging designs, photographs, videos, icons, website design, and other materials—is the exclusive property of Tea Lab and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, transmitted, displayed, or used for commercial purposes without the prior written permission of Tea Lab.

Acceptable Use

By using our website, you agree not to:

Use the website for any unlawful purpose.
Attempt to gain unauthorized access to our systems or networks.
Upload or distribute malicious software, viruses, or harmful code.
Interfere with the security or proper functioning of the website.
Copy, reproduce, or misuse Tea Lab's intellectual property.
Provide false, inaccurate, or misleading information when placing an order.

Tea Lab reserves the right to suspend or terminate access to users who violate these Terms.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

Tea Lab is not responsible for the content, privacy practices, or services offered by third-party websites. We encourage you to review their respective policies before using their services.

Limitation of Liability

To the fullest extent permitted by applicable law, Tea Lab shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our maximum liability for any claim relating to a purchase shall not exceed the amount paid by the customer for the product in question.

Disclaimer

The information provided on this website is for general educational and informational purposes only.

Tea Lab products are intended to support general wellness and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

Individual results may vary.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Changes to These Terms

Tea Lab reserves the right to update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon publication on this website.

Your continued use of the website after any updates constitutes your acceptance of the revised Terms.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan.

Any disputes arising from the use of this website or the purchase of Tea Lab products shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Email: tealabpk@gmail.com

Customer Support Hours

Monday – Saturday

9:00 AM – 6:00 PM (PKT)

These Terms of Service apply to all visitors, customers, and users of the official Tea Lab website and may be updated from time to time without prior notice.